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Privacy Policy

The Mallard Cinema will process any personal data that it collects from you in accordance with Data Protection (Bailiwick Of Guernsey) Law 2017. Personally identifiable information The Mallard Cinema receives about you via or any other route will not be disclosed to any third party without your prior consent or the requestor’s demonstrated legal authority to receive it.


IP Addresses

Your IP address is used in order to help us to identify you, as well as to assist us in diagnosing web server issues and answering booking queries. We do not disclose your IP address to any third party, but may provide it to relevant authorities in order to insist with any fraud investigation.



Where necessary we may record information about you in the form of cookies.

Cookies are small files which are downloaded by your computer when you visit, and which are stored on your hard drive in order for us to identify whether you have visited us previously, as well as any personal information you may have provided to us in the course of making a booking. It also helps us to identify your previous purchases so that we can advise you whether these have successfully completed, in order to reduce the possibility of you making multiple bookings in error.

We do not directly employ third party advertising via our web site, but we may provide advertisements as part of the web site “skin” it provides for its ticket booking facility. Such advertisements may make use of cookies in order to store certain anonymous information about you (e.g. browsing habits, areas of interest etc.), and may be used to provide you with targeted advertising when visiting other websites.

Your browser may allow you to disable cookies.


Personal Information

We require certain personal information in order for you to book tickets. This includes you name, telephone details, and a valid email address. You will be required to provide credit or debit card information in order to book tickets via this web site.


Use of Your Personal Information

In order to facilitate your booking, your personal information is used in order for us to contact you with regard to your booking – for instance, to advise you of any change to the schedule, or any cancellation. This contact may be by telephone or email.

If you indicate that you wish to be contacted by The Mallard Cinema in relation to additional products or services, your personal details may be used to advise you of forthcoming events etc. which may interest you.

Should you no longer wish to be contacted by The Mallard Cinema with regard to additional products or services, or to find out more about The Mallards Cinema's personal information policies, please contact the cinema directly, or refer to their published privacy policy.


Financial Information

Your financial information is used for the purposes of authorising payment and debiting your account for any tickets or ticket-related products you have opted to purchase. By making a purchase via this web site, you are consenting to us sharing your financial information with any third parties required for the purposes of making your purchase only. This includes any banks and/or other third party companies used for the purposes of fraud prevention and risk reduction (for example, for additional cardholder verification using Verified by VISA or MasterCard SecureCode, where the cardholder is enrolled in these schemes).

The Mallard Country Club Hotel Ltd operates a strict financial data security policy. In order to further protect your financial information we will not share your financial information with any other third party company, except as detailed above.


Legal Disclosure of your Personal and Financial Information

Whilst we do not share your personal or financial information with any third party company, except as detailed above, we may provide this information if required of us as a result of any legitimate legal or regulatory demand, or for the purposes of assisting in law enforcement. We may also share this information if required in order for us to enforce the terms under which you make your purchase.


Other Sites and Third Parties

This web site may contain external links to other web sites, The Mallard Country Club Hotel Ltd accepts no responsibility for any personal information you choose to share with any third party site accessed via links from this web site. Please ensure that you check the privacy policies of any such third party web sites before providing any such information.


Contacting Us

In the event that you have any queries regarding the above privacy policy, please contact us at , or on 01481 264164.